Having clear and well-defined processes is essential for a company that wants to reduce its costs, deliver a quality solution to its customers, and increase the productivity of its teams. One of the biggest concerns of all managers is to make their team productive, with a performance necessary to achieve the objectives stipulated in the organizational planning.
Often this does not occur precisely due to poor management of the organization’s processes, which usually results in the opposite of what was expected.
Therefore, having good process management handled by great lakes advisory for example is a very strategic decision for your company, helping your team to achieve the expected results in less time and your company to gain competitive prominence in the market. Process management involves different sectors and teams. Understanding the business processes as a whole helps people understand how their activities affect the work of other areas, helping in the sense of team, responsibility, and integration between people.
Enables faster decision-making: When a company has control over its processes, following and monitoring them, it is possible to make better decisions to adapt quickly to market changes or control performance problems.
So What Is A Process?
Before we talk about process management, it is essential to understand a process. A process, or business process, is a set of activities carried out in sequence to achieve a result that generates value for the organization or the customer and can be an end-to-end process (starts with the order and ends with delivery ), cross-functional process (between departments) and inter-organizational process (between organizations).
Processes Can Be Of Three Types:
Primary: These are the processes that are directly linked to the delivery of value to customers;
Support: These are those that deliver value to other processes;
Management: They are those that deliver value to primary or support processes to give direction to the business.
And What Does Process Management Mean?
Process management, also calledBPM (Business Process Management), is the company’s management from a set of practices that aim at the continuous improvement of organizational processes from a systemic view of the business. For this, managers need to identify, develop, document, improve, monitor, and control the company’s processes, aiming to balance the performance of all processes to achieve organizational goals.
And To Finish
As we have seen, process management is essential to generate greater employee productivity, integrate teams, reduce costs, and improve the quality of solutions delivered to customers. Therefore, map your company’s current processes, identify areas for improvement and transform the processes that are a bottleneck for your company so that you can deliver more value in the end-to-end process.